Here are some questions that will help you choose the best On-Hold provider for your company.

If you are researching On Hold Messaging providers for your company, look for the OHMA logo when perusing their Web sites or other promotional materials. It’s your assurance that you’re working with a professional, trustworthy company that adheres to the industry’s highest standards.

 
How is your company structured?

What is your USP/Mission?

What Services Do You Provide?

How many clients do you currently serve?

Do you consider your company to be local, regional, national, or international?

What are your Best Practices

References

Awards and Recognition

Affiliations

Number of Employees dedicated to OHM?

Marketing Expertise

Telecommunications Expertise

The Discovery Process

Program Design

Scheduled Production Updating

Account Representatives

Copywriters

Voice Talents

Music

Production Capabilities

On-Hold Equipment

Installation Capabilities

Service and Support

Account Management

Price and Value